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1.1 — As used in this warranty policy,
2.1.1 — This limited hardware warranty covers defects in materials and workmanship in your Falcon Trading Systems Products, including Falcon Trading Systems peripheral Products.
3.1.1 — You have 30 calendar days to return an item from the Date of Original Purchase. To be eligible for a return your item must be unused and in the same condition that you received it. Your item must be in the original packaging and you must have a receipt or proof of purchase. Falcon Trading Systems will pay for FedEx Ground shipping for returned Products to addresses within the continental United States.
3.2.1 — Once we receive your item we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.
4.1 — Falcon Trading Systems guarantees a limited hardware warranty on desktop and laptop purchases from the Date of Original Purchase. System components are defined as all the main components in the computer chassis. Falcon Trading Systems will replace or repair any system component within the warranty period from the date of invoice. If a replacement component is no longer available or no longer in production, Falcon Trading Systems reserves the right to replace the component with an equivalent part, a refurbished part, or offer an upgrade option. The Original Purchaser must use the original box and packaging materials to ensure product safety. If the original box is no longer available a replacement can be sent at cost to the Original Purchaser. Falcon Trading Systems cannot be held responsible for damage or delays caused by insufficient packaging and recommend hazard insurance when shipping hardware to Falcon Trading Systems facilities.
4.2 — Exclusions to the Warranty:
4.3 — Limitation of Liability
4.4 — Sole and Exclusive Remedy:
4.5 — No Other Warranties:
4.6 — Governing Law:
5.1 — Falcon Trading Systems shall provide on-site support for any Product defects or malfunctions that occur during the warranty period.
5.2 — On-site support will only be provided after appropriate remote support diagnosis has been attempted.
5.3 — Falcon Trading Systems technical support team will visit the customer's premises at a mutually agreed upon time to address Product issues. On-site support shall be provided free of charge during the warranty period.
5.4 — If the Product defect or malfunction is caused by customer misuse, abuse, or neglect, then the Company shall have the right to charge the customer for any on-site support services provided.
5.5 — The Company shall not be responsible for any damages or losses incurred by the customer as a result of the Product defect or malfunction, except as expressly provided in this Agreement.
6.1 — The warranty period for all P-series desktops sold by Falcon Trading Systems is three (3) years from the date of purchase.
6.2 — The warranty period for all F-series desktops sold by Falcon Trading Systems is five (5) years from the date of purchase.
6.3 — The warranty period for all liquid-cooled models sold by Falcon Trading Systems is five (5) years from the date of purchase.
6.4 — The warranty period for all laptop models sold by Falcon Trading Systems is one (1) year from the date of purchase.
6.5 — This warranty covers defects in materials and workmanship under normal use and service. Falcon Trading Systems will repair or replace, at its sole discretion, any Product that is determined to be defective during the warranty period.
6.6 — This warranty does not cover damage caused by misuse, abuse, accidents, unauthorized modifications or repairs, or any other damage not resulting from defects in materials or workmanship.
7.1 — Falcon Trading Systems will provide technical assistance to the Original Purchaser of a Falcon Trading Systems Product for the lifetime of the Product. This technical support includes assistance with the installation, configuration, and troubleshooting of the Product.
7.2 — The lifetime free technical support is limited to the Original Purchaser and is non-transferable. If the Product is sold or transferred to another person or entity, the lifetime free technical support will no longer apply.
7.3 — The lifetime free technical support only covers Falcon Trading Systems Products and does not cover any Third-Party products. Any issues or problems with Third-Party products should be directed to their original manufacturers.
7.4 — Falcon Trading Systems reserves the right to determine what constitutes a valid technical support request and may decline to provide support if the request is deemed to be outside the scope of the lifetime free technical support.
7.5 — Falcon Trading Systems may provide technical support via phone, email, or remote desktop connection. The availability of support channels may vary based on the Product and the issue being addressed, as well as the End User location. International users outside of North America must call in to receive techical support. It is recommended to email first to arrange a time so that support can be provided when the user calls.
7.6 — Falcon Trading Systems will make commercially reasonable efforts to provide timely and effective technical support to the best of its ability, but does not guarantee that all issues or problems can be resolved or that the Product will always function without any issues.
7.7 — The lifetime free technical support is subject to change or termination at any time without prior notice. Falcon Trading Systems may modify, suspend, or terminate the lifetime free technical support for any reason, including but not limited to changes in Product offerings, technological advancements, or changes in business strategy.
These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related Products and/or services and support sold from this site in the United States, Canada, and foreign countries ("Product") under the Trading Computers brand ("Falcon Systems"). By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement.
Payment terms are within Falcon Trading Systems sole discretion, and, unless otherwise agreed to by Falcon Trading Systems, payment must be made at the time of purchase. We will not be responsible for reporting any transactions to any State or Province other than the State of Wyoming. This agreement may be updated at any time.
We are not liable for loss of use or loss of data as a result of shipping delays or equipment failure.
Our products are intended for business use. No suitability for non-business purposes is made or implied. If the buyer states that a Falcon Trading Systems computer is not suitable for his business purpose then he may it within 60 days of delivery for a desktop computer and 25 days for a laptop computer for a full refund. This return period is longer than the standard return period and requires approval by Falcon Trading Systems. Adjustments to the refund amount may be made if items were not returned in good condition. By purchasing any item from Falcon Trading systems you agree that our maximum liability is limited to a full refund of your purchase.
Title shall pass from Falcon Systems to you the buyer upon receipt of goods at the agreed delivery destination, providing that the goods were not damaged during shipping. You must promptly notify us of goods damaged in shipping and follow the carrier's insurance procedures. We will repair or replace (see "Replacement Policy" below) items damaged in shipping prior to final settlement by the carrier. Third parties designated by the buyer to receive goods do not diminish the transfer of title to the buyer.
You are liable for paying for the product under the terms of this agreement regardless of the success or failure of credit card processing or charge reversal by your credit card issuer. The Laws of the State of Wyoming shall govern all purchases. All purchases have the same legal effect as if they are made in person in our office in Laramie, Wyoming. These terms shall be construed and interpreted according to Wyoming State Law. We may elect to move the legal venue to the customer's legal jurisdiction in the event of a dispute. (Note that as of this date there has never been a dispute between Falcon Systems and any other person, business, non-profit, or governmental entity).
At Falcon Trading Systems we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services.
1.1 — We collect personal information that you voluntarily provide to us when you use our website and services.
1.2 — This information may include your name, email address, phone number, billing information, and any other information you choose to provide.
1.3 — In addition to the personal information you provide, we may also collect information about your use of our website and services, such as your IP address, browser type, device type, operating system, pages you visit, and the dates and times of your visits.
1.4 — We may use this information to analyze trends, administer the site, track user movement, and gather demographic information for aggregate use.
2.1 — We use your personal information to provide, maintain, and improve our services to you. This includes communicating with you about your account, responding to your inquiries, and providing customer support. Additionally, we may use your personal information to personalize your experience with our services, including providing you with promotional offers and marketing communications that may be of interest to you.
2.2 — In some cases, we may use your personal information to comply with legal obligations or to protect our rights and interests. This may include investigating potentially fraudulent activity or other violations of our terms of service, as well as complying with any applicable laws, regulations, or court orders.
2.3 — We may also use your personal information for research and analysis purposes in order to better understand our users and to improve the quality and effectiveness of our services. We will only use your personal information for these purposes in accordance with applicable laws and regulations, and we will take all necessary measures to ensure that your personal information is protected and secure.
3.1 — We may share your personal information with third-party service providers who help us to provide and improve our services, such as: payment processors, marketing agencies, customer support providers, and data analytics providers. These third-party service providers may have access to your personal information only to the extent necessary to perform their functions on our behalf. They are obligated to protect your personal information in accordance with our privacy policies and applicable laws.
3.2 — In addition to sharing your personal information with third-party service providers, we may also share your information with law enforcement agencies, government officials, or other third parties when we are required to do so by law or in response to legal process. We may also share your information in order to protect our rights and interests or the rights and interests of others, or to investigate or prevent illegal activities.
3.3 — If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be among the assets transferred or disclosed in connection with such a transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
3.4 — We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4.1 — We use cookies and similar technologies to collect information about your use of our website and services. Cookies are small text files that are placed on your computer or mobile device when you visit our website. They allow us to remember your preferences, personalize your experience, and analyze how our website is used.
4.2 — We use both session cookies and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your device until they expire or you delete them. We also use other technologies, such as web beacons, to collect information about your use of our website and services.
4.3 — You can control the use of cookies by adjusting your browser settings. Please note, however, that some features of our website may not function properly if you disable cookies. By continuing to use our website and services, you consent to our use of cookies and similar technologies in accordance with this privacy policy.
5.1 — We retain your personal information for as long as necessary to provide our services to you and for other essential purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements.
5.2 — The length of time we retain your personal information may vary depending on the type of information and the purpose for which it was collected. We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
5.3 — hen we no longer need to retain your personal information, we will securely delete, anonymize, or destroy it in a manner that is consistent with our data retention policies and applicable laws and regulations.
5.4 — If you have any questions about our data retention practices or wish to request that your personal information be deleted, please contact us using the contact information provided in this privacy policy.
6.1 — We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We implement and maintain appropriate technical and organizational measures to safeguard your personal information, such as: encryption, access controls, and firewalls.
6.2 — No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We cannot ensure or warrant the security of any information you transmit to us or store on our systems, and you do so at your own risk.
6.3 — We also require our third-party service providers to implement and maintain appropriate technical and organizational measures to safeguard your personal information in accordance with industry standards and applicable laws and regulations.
6.4 — If we become aware of a security breach that compromises your personal information, we will take appropriate steps to notify you in accordance with applicable laws and regulations.
6.5 — If you have any questions or concerns about the security of your personal information, please contact us using the contact information provided in this privacy policy.
7.1 — You have the right to access, correct, or delete your personal information that we collect and process. You may also have the right to object to, or restrict the processing of your personal information, and to request that we transfer your personal information to another data controller.
7.2 — To exercise your rights, please contact us at [contact email address]. We will respond to your request as soon as possible and in accordance with applicable laws and regulations.
7.3 — If you request access to your personal information, we will provide you with a copy of your personal information that we hold in a structured, commonly used, and machine-readable format, unless such a request is unreasonable or prohibited by law.
7.4 — If you object to or restrict the processing of your personal information, we will review your request and determine whether we can comply with it.
7.5 — If you request that we transfer your personal information to another data controller, we will provide your personal information in a structured, commonly used, and machine-readable format, unless such a request is unreasonable or prohibited by law.
7.6 — If you have any questions or concerns about your rights or how to exercise them, please contact us using the contact information provided in this privacy policy.
8.1 — We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
8.2 — We will notify you of any material changes to this Privacy Policy by posting a notice on our website or by sending you an email or other communication. We will also update the "Last Updated" date at the top of this Privacy Policy.
8.3 — Your continued use of our website and services after we have posted any updates to this Privacy Policy indicates that you acknowledge the updated Privacy Policy and agree to be bound by its terms.
8.4 — If you do not agree to the updated Privacy Policy, you may choose to stop using our website and services.
8.5 — If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the contact information provided in this Privacy Policy.
9.1 If you have any questions, concerns, or complaints about this Privacy Policy, or about our handling of your personal information, please contact our Support Team . We take all privacy-related inquiries seriously and will respond as soon as possible, but no later than required by law.
9.2 If you are not satisfied with our response or believe that we are not processing your personal information in accordance with applicable laws and regulations, you have the right to file a complaint with the appropriate supervisory authority in your jurisdiction.
9.3 We encourage you to contact us first, as we will make every effort to resolve your concerns.
1.1 — This Cookie Policy is designed to provide you with a clear and detailed understanding of how we use cookies and similar technologies on our website. We believe that it is important for you to be fully informed about the types of cookies we use, how we use them, and the purposes for which we use them. Our goal is to ensure that you have complete control over your browsing experience and are able to make informed decisions about the cookies you choose to allow on our website.
1.2 — By accessing or using our website, you acknowledge that you have read and understood this Cookie Policy and that you consent to our use of cookies and similar technologies as described herein. If you do not agree to the terms of this policy, please do not use our website or accept cookies from us. Please note that if you choose to disable or reject cookies, some features of our website may not function as intended, and your browsing experience may be affected.
2.1 — Cookies are small text files that are placed on your device when you visit a website. They are used to collect information about your browsing behavior and preferences. Cookies allow websites to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
2.2 — In addition to making websites more user-friendly, cookies are also widely used to improve website performance, by enabling faster loading times and reducing the amount of data that needs to be transferred between the website and your device. Cookies also help website owners to understand how their website is being used and to make improvements based on that information.
2.3 — There are two types of cookies: session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device until they expire or are deleted.
2.4 — Overall, cookies play an important role in making websites more user-friendly, efficient, and personalized, while also providing valuable insights to website owners. However, it is important to understand how cookies are used and to have control over their use, which is why we have provided this Cookie Policy.
3.1 — We may share your personal information with third-party service providers who help us to provide and improve our services, such as: payment processors, marketing agencies, customer support providers, and data analytics providers. These third-party service providers may have access to your personal information only to the extent necessary to perform their functions on our behalf. They are obligated to protect your personal information in accordance with our privacy policies and applicable laws.
3.2 — In addition to sharing your personal information with third-party service providers, we may also share your information with law enforcement agencies, government officials, or other third parties when we are required to do so by law or in response to legal process. We may also share your information in order to protect our rights and interests or the rights and interests of others, or to investigate or prevent illegal activities.
3.3 — If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be among the assets transferred or disclosed in connection with such a transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
3.4 — We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4.1 — You have the ability to control the use of cookies on our website through your browser settings. This means that you can choose to accept or reject cookies, or to be notified when a cookie is being sent. The method for doing this varies depending on your browser. Generally, you can access these settings by going to the "Options" or "Preferences" menu of your browser.
4.2 — Please note that if you choose to block or delete cookies, some of the features of our website may not work properly. For example, you may not be able to log in or access certain parts of the site, and your browsing experience may be less personalized. We recommend that you carefully consider your cookie settings and balance your desire for privacy with your need for a fully functional website. If you have any questions or concerns about our use of cookies, please do not hesitate to contact us using the information provided in this policy.
5.1 — In addition to our own cookies, we may also use cookies from third-party service providers, such as Google Analytics, to help us analyze how our website is being used and to provide advertisements on other websites. These service providers may use their own cookies and similar technologies to collect information about your use of our website and other websites, including your IP address, the type of device you are using, and the pages you visit on our site and elsewhere.
5.2 — It's important to note that we have no control over these third-party cookies and their use. We have carefully chosen our third-party service providers and believe that they use cookies and similar technologies in accordance with industry best practices and applicable laws and regulations. We cannot, however, guarantee their compliance and recommend that you review their privacy policies and cookie policies to understand their data collection and use practices.
5.3 — If you have any concerns about the use of third-party cookies on our website, you can choose to disable them by adjusting your browser settings or by opting out of the third-party services' data collection and use practices. Please be aware, however, that this may impact your ability to use certain features of our website or to receive personalized advertisements.
6.1 — Please note that we may update this Cookie Policy from time to time to reflect changes in our use of cookies and similar technologies, as well as changes in applicable laws and regulations. We encourage you to review this policy regularly for any updates, as they will be effective immediately upon posting on our website.
6.2 — By continuing to use our website after any changes have been made to this policy, you agree to be bound by the updated terms. If you do not agree to the updated terms, you should stop using our website and delete any cookies stored on your device.
6.3 — If we make any significant changes to this policy, we may notify you by email or by posting a notice on our website. We encourage you to check this policy regularly and to contact us if you have any questions or concerns about our use of cookies and similar technologies.
7.1 — If you have any questions, concerns, or comments about our use of cookies or this Cookie Policy, please feel free to contact our Support Team .
7.2 — We are committed to being transparent about our use of cookies and similar technologies. We will be happy to assist you with any questions or concerns you may have.
By using this site ("Site"), you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations. The material provided on this Site is protected by U.S. Copyright Law.
Reproduction of images and quotes of text from this site on other Websites, forums, and blogs is permissible providing that credit is given to us and a link back to our home page (text or image link) is provided. We reserve the right to revoke this permission if we find the content to be unfair, obscene, inappropriate, or is contrary to our interests. This permission does not constitute a forfeiture of our copyright protection.
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, FALCON TRADING SYSTEMS LTD DBA Trading Computers BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE.
